With 988 available nationwide by July 16, 2022, it is up to states to ensure there are crisis services—24/7 local crisis call centers, mobile crisis teams, and crisis stabilization options—so 988 callers actually receive the help they need.

Model state legislation is available for policymakers and advocates to change the way their community responds to people in a mental health crisis. The model legislation also includes a new funding mechanism for states to create a monthly fee on all phone lines—similar to how communities fund 911—to ensure that 988 funding is sustainable and that these emergency services will not experience any funding gaps. To protect against fee diversion, the model bill requires 988 fees to be deposited in a trust fund that can only be used in support of the 988 crisis response system.

Learn about what 988 implementation legislation is moving in statehouses across the country.


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