Several lynchpin events have occurred recently to greatly enhance the potential structure, operation, and effectiveness of the new 988 system, slated to go into effect in July 2022. As you know already, this new system will replace 911 for all behavioral health crisis calls. The goal is to have a uniform national system available for everyone throughout the United States.

The new system will uncouple behavioral healthcare responses to psychiatric and substance use crises from more traditional police responses that occur with the 911 system. Complete national coverage will be developed for the new system, with appropriate local communication and human resource handoffs when required.

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